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RecallMar 20, 2025· All ages

Segway Ninebot Max G30P and Max G30LP KickScooters

Official title: Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury

Fall
Recalled Segway Max G30P KickScooter
Recalled Segway Max G30P KickScooter · Photo: CPSC
Recalled Segway Max G30LP KickScooter
Recalled Segway Max G30LP KickScooter · Photo: CPSC

Segway is recalling all Ninebot Max G30P and Max G30LP electric KickScooters, sold at Best Buy, Costco, Walmart, Target, Sam's Club, Segway.com and Amazon. The folding mechanism can fail and let the handlebars or stem fold while the scooter is being ridden, posing a fall hazard.

What to do

Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

Contact: Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on "Recall Center" at the bottom of the page for more information.

How common was it?

MajorAbout 220,000 sold at Amazon and Walmart and others, 2020–2025

Hundreds of thousands or millions sold. Check your home today.

Read the official CPSC notice →

Official notice

CPSC's own wording, unchanged.

Hazard

The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.

Sold at

Best Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.

Units

About 220,000

Incidents and injuries

Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones.

Model numbers and UPCs

Max G30P, Max G30LP

Brand

Segway Ninebot

From the U.S. Consumer Product Safety Commission, recalled Mar 20, 2025. The summary above is ours; for anything that matters, go by the official notice. Had a problem with this product? Report it at SaferProducts.gov.

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